IT Admin

Ok, So I am sick of Gateway and my company will never buy another Gateway.

My personal computer was a Gateway M-6824. I loved the performance of the computer for the price. And I put it to the test with a  triple boot running Vista 64, OSX and Linux. Yes it was running OSX.

My problem isn’t with the particular computer it is With Gateway. First the way a problem with hyper-threading in the graphics card. I didn’t want to sent the computer back to Gateway so I decided to switch to Vista 64. This fixed the hyper-threading meaning the issues was with the Gateway Drivers.

Then the Ethernet card went out on my Gateway M-6824. The Ethernet card, get real, since when does an Ethernet card go out. Of course on the Gateway M-6824 the Ethernet card is integrated into the mobo so I would have to send the Gateway M-6824 back to Gateway for service. I dealt with no Ethernet for a while until the cmos battery started to fail. On my computer it is a big deal for the cmos battery to work since I have a lot of custom settings in the bios to run the multiple OS. As it turns out it wasn’t the battery it was some cip on the mobo that controlled the bios. That is another cause for a new mobo.

I had to give in to Gateway and send the computer back. They assured me the computer would be back in 7 to 14 days. Ya, freaking right. It is going to take Gateway over 6-weeks just to get the new mobo in. Could they have left the computer with me while waiting on the new mobo. No way because I’m not certified to diagnose the problem. Like hell I know when a mobo is going out.

It is going to be 6 weeks till I get the computer back but 6 weeks till Gateway gets the mobo. I then have to wait until Gateway installs the mobo then sends me the computer.

If I would have bought a Dell or a Mac they would have sent me a new computer. But no, I bought a freaking Gateway. Well never again. I canceled the order I had for 6 Gateways and paid more for Dells. There worth it. Gateway Sucks.